Dynamics 365 for Sales Functional Consultant Assoc

Microsoft Dynamics 365 for Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics.


40 Hrs


Optional Prerequisite : Microsoft Certified Dynamics 365 Fundamentals

CodeNameDuration (Hrs)
MB-200Microsoft Dynamics 365 Customer Engagement Core20
MB-210Microsoft Dynamics 365 for Sales20

After you complete this course you will be able to:

Create and validate documentation
Perform continuous collaboration with customer
Create and configure apps
Create and configure templates
Create and manage processes
Modify an existing data model
Manage data
Import and export data
Configure security in Office 365
Configure security settings
Configure Outlook add-in
Integrate with Office 365
Configure email integration
Create, configure, and maintain Microsoft Flows
Manage environments
Perform quality assurance
Manage applications
Manage solutions
Perform system administration
Configure sales settings
Configure processes
Create and configure sales visualizations
Configure integration with external sales applications
Create and manage leads
Create and manage opportunities
Create and manage quotes
Create and manage sales order processing
Create and manage product and product catalog

This course is designed for:

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.