CCIE Collaboration V3.0 Training 

Distinguish yourself as a leader in Collaboration technologies

Course code: CCIE-Collaboration

Exam Code: CCIE-Collaboration V3

Duration: Variable

This course helps you gain the skills with complex collaboration solutions and helps you gain knowledge on CCIE Collaboration LAB and CLCOR 350-801 exam topics.

To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.

To earn CCIE Collaboration, you need to pass two exams: a qualifying exam and hands-on lab exam.

  • Implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. 
  •  Plan, design, implement, operate, and optimize complex enterprise collaboration solutions.


Target Audience

Students preparing to take the CCIE Collaboration certification

  • Network administrators
  • Network engineers
  • Systems engineers

1.1 IP collaboration signaling protocols

1.2 Media Negotiation

1.3 Media Path Optimization

1.4 SIP headers

1.5 Media protocols

1.6 DTMF relay

1.7 Messaging protocols

1.8 Collaboration APIs

2.1 Network services

2.2 Troubleshoot layer 2 and layer 3 network connectivity issues

2.3 Quality of Service for Collaboration applications and endpoints on LAN/WAN/WLAN (Cisco IOS-XE and AireOS)

2.4 Troubleshoot voice and video quality issues

2.5 Call Admission Control

2.6 Certificate management

3.1 Global dial plans

3.2 Fundamental dial plan features on Unified CM

3.3 Advanced dial plan features on Unified CM

3.4 URI and domain-based routing

3.5 Unified CM telephony features

3.6 Audio and video codec selection

3.7 SIP trunking

3.8 Securing SIP trunks on UCM

3.9 UDS in a multi-cluster environment

3.10 Unified CM database replication

3.11 Dial plans on CUBE

3.12 SIP-SRST and E-SRST

3.13 Dial plans on Expressway Series

4.1 Hardware and software endpoint registration in a multi-cluster environment

4.2 Mixed mode and Security By Default (SBD) on Unified CM

4.3 Securing endpoints

4.4 Collaboration endpoints and infrastructure using IPv6

4.5 Endpoint features

4.6 User authentication and authorization

4.7 Self-provisioning

5.1 ISDN PRI gateways

5.2 SIP trunks using CUBE

5.3 SIP normalization and SDP normalization

5.4 Securing SIP trunks on CUBE

5.5 Stateful box-to-box redundancy on CUBE (Cisco IOS-XE)

5.6 Network and application level security on Cisco IOS-XE

5.7 Firewall traversal in a Collaboration solution

5.8 Expressway Series traversal communications

5.9 Mobile and Remote Access (MRA)

5.10 Network and application level security on Expressway Series

5.11 Webex Edge and Webex Hybrid Services

5.12 Third-party interoperability and federation

6.1 Media resources

6.2 Rendezvous conferencing

6.3 Ad-hoc conferencing

6.4 Scheduled meetings

6.5 Call Bridge and WebBridge on Cisco Meeting Server

6.6 High availability on Cisco Meeting Server

6.7 Secure conferencing on Cisco Meeting Server

7.1 On premise IM&P servers and clients

7.2 Presence

7.3 IM&P server integration with external database for Persistent Chat and Group Chat

7.4 Cisco Unity Connection voicemail integration

7.5 Cisco Unity Connection voicemail features

7.6 Cisco Unity Connection voicemail dial plan

7.7 Mobility features

7.8 Extension Mobility Cross Cluster (EMCC)

7.9 Audio and video call recording architectures

7.10 Secure call recording

7.11 Cisco Unified Contact Center Express (UCCX)

7.12 Contact Center agent desktop (Finesse)

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

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